Terms of Service | RES™ | Real Estate Intelligence Platform

These Terms of Service (the "Terms") govern your access to and use of RES™ | Real Estate Intelligence Platform ("RES," "we," "us," or "our"), including the RES website, REScriptBuilder platform, Workspaces, Talk to RES, Verified Research Engine™, Knowledge Modules, consultation-support tools, seller-facing links, and related services we make available (collectively, the "Services").

By creating an account, starting a subscription, accessing, or using the Services, you agree to these Terms and our Privacy Policy. If you are using the Services for a brokerage, team, or other organization, you represent that you have authority to accept these Terms for that organization. In that case, "you" and "your" include that organization.

1. The Services and your subscription

RES is a subscription-based, hosted software platform designed to support real-estate professionals with consultation workflows, research organization, scripts, saved workspace information, and related tools. Your subscription provides recurring access to the hosted Services during the paid subscription period. You are purchasing access to a service, not ownership of software, a transferable software license, or a downloadable digital-product file.

Subject to your compliance with these Terms and payment of applicable fees, RES grants you a limited, personal or internal-business, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services during your active subscription period for their intended professional purpose.

We may update, modify, add, or discontinue features from time to time. We will use reasonable efforts to avoid materially reducing paid functionality during an active paid period, but the Services may evolve as we improve the platform, address security issues, comply with law, or respond to operational needs. We do not guarantee that every feature will always be available or that the Services will be uninterrupted, error-free, or available at every time or location.

2. Eligibility, accounts, and account security

The Services are intended for adults and business or professional users. You may not create or use an account if you are under the age of 18 or if you are legally prohibited from using the Services.

You must provide accurate, current information when creating and maintaining an account. You are responsible for safeguarding your login credentials, for selecting and managing any users you invite to a workspace, and for all activity occurring through your account or workspace. You must promptly notify us at hello@rescriptbuilder.com if you suspect unauthorized access to your account.

You may not sell, rent, transfer, share outside your authorized team, or allow unauthorized access to your account. We may require you to reset credentials, limit access, or suspend an account where reasonably necessary to protect the Services, users, data, or RES.

3. Professional responsibility; no legal, brokerage, appraisal, or other professional advice

RES provides tools, templates, research organization, and informational assistance. Scripts, suggested language, research displays, verification dates, evidence context, summaries, and content generated or surfaced through the Services are not legal advice and are not a substitute for your independent professional judgment.

You are responsible for reviewing and adapting all content before using it with a client, prospect, seller, buyer, or other third party. You are also responsible for complying with your brokerage's policies and all laws, rules, regulations, licensing requirements, advertising requirements, fair-housing obligations, consumer-protection obligations, privacy obligations, and recordkeeping requirements applicable to your work.

The Services do not create an attorney-client, broker-client, fiduciary, appraisal, valuation, agency, or other professional relationship between RES and you or any person whose information you enter into or receive through the Services. RES does not guarantee that any research result, source, property-related information, generated output, or other content is current, accurate, complete, available, suitable, or lawful for your particular use. You must independently verify information before relying on or communicating it.

4. Your content, workspace data, and seller-facing links

"Customer Content" means information, text, notes, files, branding details, contact or consultation information, prompts, research materials, and other content that you or an authorized user submits to, stores in, or makes available through the Services. As between you and RES, you retain the rights you have in your Customer Content.

You grant RES a limited, worldwide, non-exclusive right to host, store, reproduce, transmit, display, and otherwise process Customer Content only as reasonably necessary to operate, secure, support, improve, and provide the Services, as described in our Privacy Policy and subject to applicable law. This permission ends when the relevant Customer Content is deleted from active systems, except to the extent retention is reasonably necessary for backups, security, fraud prevention, legal obligations, disputes, or other purposes described in the Privacy Policy.

You are solely responsible for Customer Content and for the way you use the Services with third parties. You represent and warrant that you have all rights, authority, permissions, notices, and consents necessary to submit Customer Content, invite users or participants, and share seller-facing links. You must not use seller-facing links or other Services to collect information unlawfully, deceptively, or without providing legally required notices.

If you share a seller-facing link, invite a user, or otherwise allow a third party to participate in a workspace or feature, you are responsible for selecting the recipient, managing the applicable access settings, and ensuring your communications accurately describe your role and intended use of the information. RES is not responsible for your relationship, communications, agreements, or duties with any client, prospect, seller, buyer, brokerage, or other third party.

You must not submit Customer Content that infringes another person's rights, violates confidentiality or privacy obligations, contains unlawful discriminatory content, contains malicious code, or otherwise violates these Terms or applicable law.

5. Rules for use of the Services

You may use the Services only for lawful purposes and in accordance with these Terms. You may not, and may not allow another person to:

copy, modify, distribute, sell, lease, sublicense, or commercially exploit the Services except as expressly permitted by RES;
reverse engineer, decompile, disassemble, or attempt to discover source code or underlying models, algorithms, or systems, except where this restriction is prohibited by applicable law;
interfere with, disrupt, probe, scan, test, or circumvent the security, integrity, access controls, or operation of the Services;
access the Services through unauthorized automated means, scrape material from the Services, or bypass technical limits;
use the Services to transmit malware, spam, unlawful content, or material that is harassing, threatening, discriminatory, defamatory, or infringing;
use the Services to make decisions that violate applicable law or professional rules, including unlawful discriminatory decisions; or
misrepresent content generated, organized, or displayed by the Services as legal, brokerage, appraisal, valuation, or other professional advice from RES.

We may investigate suspected violations and may suspend or terminate access as described below.

6. Research, third-party sources, and AI-assisted features

The Services may organize, display, link to, or generate content based on information from you, public sources, third-party sources, or automated and AI-assisted tools. Third-party materials and links are provided for convenience and information only. RES does not control and does not endorse third-party websites, data, products, services, or content.

Automated and AI-assisted features, including Talk to RES, may produce incomplete, inaccurate, outdated, or unsuitable results. You must review and independently verify all output before using, sharing, relying on, or presenting it to any person. Do not submit sensitive, confidential, or third-party information to an AI-assisted feature unless you have determined that you are permitted to do so and that the use is appropriate under your own obligations and our Privacy Policy.

7. Fees, billing, renewals, cancellation, and refunds

All paid plans are recurring subscriptions. Subscription fees, billing intervals, and any applicable trial or promotional terms are presented when you subscribe or in your account. Your subscription begins when it is activated and automatically renews at the billing interval you selected unless you cancel before the next renewal date.

You authorize RES and its payment providers to charge your selected payment method for subscription fees, applicable taxes, and other properly disclosed charges. You are responsible for keeping your billing information current. If a payment fails, we may retry the payment, suspend access, change your subscription to a non-paid state where available, or terminate the subscription.

Because access to the hosted Services is provided immediately for each billing period, fees for elapsed subscription periods are non-refundable except where required by applicable law or where RES expressly agrees otherwise in writing. If you believe you were charged in error, contact hello@rescriptbuilder.com within seven days of the charge so we can review the issue.

You may cancel at any time through your account settings or by using the cancellation method we make available. Cancellation prevents future renewals but does not retroactively refund the current or prior billing period. Unless your checkout terms state otherwise, you will retain access through the end of the then-current paid period.

We may change subscription prices or plan features on a prospective basis. If we do so, we will provide reasonable notice through the Services, by email, or by another reasonable method before the change applies to your next renewal, except where a shorter notice period is permitted by applicable law.

8. Suspension, termination, and data after the subscription ends

You may stop using the Services at any time. We may suspend or terminate your access, in whole or in part, if we reasonably believe that you have violated these Terms, failed to pay fees, created a security risk, used the Services unlawfully, or if suspension is necessary to protect RES, users, third parties, or the Services.

When your subscription ends, your right to access the Services ends at the end of the paid period unless we state otherwise. You are responsible for exporting or retaining any Customer Content you need before access ends. We may delete, de-identify, or remove Customer Content after the subscription ends, subject to any retention practices, legal obligations, backup limitations, and exceptions described in the Privacy Policy. Do not rely on RES as your sole record-storage solution.

Sections that by their nature should survive termination---including Sections 3 through 6 and Sections 8 through 17---will survive termination.

9. RES intellectual property and feedback

The Services, including their software, design, features, documentation, templates, workflow structures, marks, logos, and content provided by RES, are owned by or licensed to RES and are protected by applicable intellectual-property laws. Except for the limited right to use the Services stated in these Terms, RES retains all rights, title, and interest in and to the Services.

RES, REScriptBuilder, Verified Research Engine, and related names or logos may be trademarks or service marks of RES or its licensors. You may not use them in a way that suggests sponsorship, endorsement, or affiliation without our prior written permission.

If you provide ideas, suggestions, comments, or feedback about the Services, you grant RES a non-exclusive, perpetual, irrevocable, worldwide, royalty-free right to use that feedback without restriction or compensation to you, provided we do not identify you publicly as the source without your permission.

10. Privacy, cookies, and tracking choices

Our Privacy Policy explains how RES collects, uses, discloses, retains, and protects information associated with the Services. It is incorporated into these Terms by reference.

RES may use cookies, local storage, session storage, and similar technologies for essential sign-in, security, and preference functions. Where you have allowed optional analytics, session replay, heatmaps, or similar tracking, the Privacy Policy describes those practices and the Cookie Preferences control that RES makes available. The Privacy Policy---not these Terms---controls the details of those information practices and choices.

You acknowledge that you are responsible for providing any notices and obtaining any permissions required for information that you collect from others through seller-facing links, workspaces, invitations, or other use of the Services.

11. Third-party services

The Services may rely on or allow access to third-party services, including cloud hosting, authentication, email delivery, analytics, payment processing, and external data sources. Your use of third-party services may be governed by their own terms and privacy policies. RES is not responsible for third-party services, except to the extent required by applicable law.

The Privacy Policy describes RES's use of third-party AI processing providers for applicable AI-assisted features, including the categories of information that may be processed and the relevant feature-specific relationships.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." RES DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.

WITHOUT LIMITING THE FOREGOING, RES DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, FREE OF HARMFUL COMPONENTS, OR THAT INFORMATION, RESEARCH, OR OUTPUT AVAILABLE THROUGH THE SERVICES WILL BE COMPLETE, CURRENT, ACCURATE, OR SUITABLE FOR YOUR NEEDS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RES AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST BUSINESS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RES'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO RES FOR THE SERVICES DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

14. Your indemnity

To the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless RES and its owners, officers, employees, contractors, licensors, and service providers from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your Customer Content; (b) your use of the Services; (c) your violation of these Terms or applicable law; or (d) your dispute or relationship with a client, prospect, seller, buyer, brokerage, invited user, or other third party. RES will provide reasonable notice of a claim, and you may control the defense of the claim, except that you may not settle a claim in a way that imposes liability or obligations on RES without RES's prior written consent.

15. Governing law and venue

These Terms and any dispute arising out of or relating to them or the Services will be governed by the laws of [STATE/COUNTRY OF GOVERNING LAW --- NOT YET CONFIRMED; SHOULD MATCH THE STATE WHERE THE RES OPERATING ENTITY IS FORMED/REGISTERED], without regard to conflict-of-laws rules. Subject to any non-waivable right you may have under applicable law, the state and federal courts located in [COUNTY AND STATE/COUNTRY --- NOT YET CONFIRMED] will have exclusive jurisdiction over any dispute, and you and RES consent to that jurisdiction and venue.

16. Changes to these Terms

We may revise these Terms from time to time. If we make a material change, we will provide reasonable notice by posting the revised Terms, updating the "Last updated" date, notifying you through the Services or by email, or using another reasonable method. Unless a different effective date is stated, revised Terms take effect when posted. Your continued use of the Services after the effective date means that you accept the revised Terms. If you do not agree, your remedy is to stop using the Services and cancel your subscription before the next renewal.

17. General terms

These Terms, together with the Privacy Policy, checkout terms presented to you, and any separate written agreement signed by RES and you, form the entire agreement between you and RES concerning the Services. If a separately signed agreement conflicts with these Terms, that signed agreement controls to the extent of the conflict.

You may not assign or transfer these Terms or your account without our prior written consent. RES may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law.

RES is not responsible for delay or failure to perform caused by events beyond its reasonable control, including internet or telecommunications failures, hosting or service-provider disruptions, natural disasters, labor disputes, war, civil unrest, government action, or security incidents.

If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. A failure by RES to enforce a provision is not a waiver of its right to enforce it later.

18. Contact

Questions about these Terms or the Services may be sent to:

RES™ | Real Estate Intelligence Platform

Address: [BUSINESS MAILING ADDRESS --- NOT YET CONFIRMED]

Email: hello@rescriptbuilder.com